Quality Control Officer/Test Lead/Business Analyst
QLD - Brisbane, Moreton & Gold Coast
Specialties
Software - Testing
Data Analyst
Health & Safety (HSE)
Testing Manager
Data Quality
Testing & QA
Business Analyst
Help Desk / Support

Highly skilled in Test Management, QA Auditing and Data Analytics. LinkedIn: https://www.linkedin.com/in/cphdoyle

Summary

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Career

Michael Hill Jewellers - Data Specialist
Retail & Wholesale - IT & Communications
QLD, Australia
Specialties
Software - Testing
Data Analyst
Health & Safety (HSE)
Testing Manager
Data Quality
Responsibilities
  • Fire Warden
  • Health and Safety Committee Officer
  • SIT of data warehouse built using Microsoft SSAS and Excel Pivot tables
  • Strategic budget planning and projection tools
  • Retail foreign export system testing
  • Retail supply chain software business analysis and testing
  • Production support
  • SIT and UAT of Retail sales and CRM, Manufacturing and Mobile Products
Achievements
  • Delivered fully tested CRM report to CTO on time
Qld Government (DCCSDS) - Short Term Contract - Test Manager
Government, Defence, Public Services - IT & Communications
QLD, Australia
Specialties
Testing Manager
Responsibilities
  • SIT and UAT management for child foster care payment system
  • Test resource allocation
  • Issue tracking
  • Release management
  • Test progress report production
Achievements
  • Developed quality control system to correct undocumented requirements
Rubik Financial - Senior Quality Assurance Test Engineer
Banking & Financial Services - IT & Communications
Australia
Specialties
Testing & QA
Data Quality
Business Analyst
Help Desk / Support
Testing Manager
Responsibilities
  •  SIT/UAT Project Test Manager for web enhancement and IOS projects for COIN – 2 years
  •  Test Lead – 5 years, create and maintain test environments, design and implement QA standards for test case naming and assist testers to investigate/resolve issues
  •  Estimates / defect tracking / issue mitigation and reporting
  •  Test resource management (test allocation, training, mentoring and progress control) of up to 8x testers
  •  BAU stream, monitoring of Kanban board in JIRA, triaging issues before assigning them to development then retesting solutions and providing QA sign off of bugs and procedures to deploy fix
  •  Point of contact & vendor manager for HP Quality Centre SAS supplier, SOAtest/SOAPUI NG Pro
  •  Vendor manager for Coin referral integration partner during SIT, QA review of their test plans
  •  Provide production support for bulk load tools (client details and future of financial advice)
  •  System, System Integration and User Acceptance Testing of COIN’s financial planning product on .NET, Java, XML and IOS environments in SDLC and Agile projects
  •  Extensive data and stored procedure verification using SQL
Achievements
  •  Secondment as Project Test Manager, 3 years after starting for a total of 2 years
  •  Implementation of Web Service Test tool SOAP UI NG Pro and SOAtest
  •  Conception and implementation of intranet based progress reporting/test case creation tool
  •  Conception and deployment of staff training programs in web services testing and HP Quality Centre
  •  Praised by high profile financial industry company for identifying a costly critical workflow issue
  •  Successful identification of hard to identify bulk load tool crash in production
Suncorp - Senior Test Analyst
Banking & Financial Services - IT & Communications
NSW, Australia
Specialties
Management
Testing & QA
Trainer
Responsibilities
  • * Use of PL1 in mainframe testing * Mainframe/Java based insurance quote engine testing * Mentoring and staff resourcing * Web Services automation testing using SOA Test * Conduct peer/non-peer training in Quality Assurance
Achievements
  • * Mentor ship of junior testers * Validation of Intranet based home and contents insurance quoting application
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Macquarie Bank - Senior Test Analyst / Test Lead
Banking & Financial Services - IT & Communications
Australia
Specialties
Help Desk / Support
Testing & QA
Strategy
Responsibilities
  • *Test audit of investment/share trading application *International test cycle co-coordinator with NZ Stock Exchange *Real time share trading testing *Recommend and enforce Quality Assurance for overall certification compliance
Achievements
  • International liaison of software testing cycle
Australian Stock Exchange - Test Lead
Banking & Financial Services - IT & Communications
NSW, Australia
Specialties
Business Analyst
Management
Testing & QA
Responsibilities
  • *Manual testing of title deed clearing software *Direct report for 3x testers *User Acceptance Testing *Collaboration with internal and external stakeholders *Liaison with ASX for trading window compliance verification
Achievements
  • Successful implementation of Housing/Title Deed clearance system
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Westpac Banking Corporation - Test Lead
Banking & Financial Services - IT & Communications
NSW, Australia
Specialties
Business Analyst
Management
Testing & QA
Responsibilities
  • *Manual testing of credit card application *Direct report for 4x testers *HP Quality Centre
Achievements
  • Proudly singled out for high quality work by upper tier managers
Qantas Airways Limited - Test Analyst
Transportation, Warehousing & Logistics - IT & Communications
NSW, Australia
Specialties
Testing & QA
Information Management
Process Manager
Responsibilities
  • *Online flight inquiry/reservation system testing *QA Compliance and Process Improvement *Requirements Management
Achievements
  • Under budget and time, implementation of testing disaster recovery strategy
Defence Housing Authority - Senior Test Analyst
Government, Defence, Public Services - IT & Communications
Australia
Specialties
Technical Writer / Documentor
Testing & QA
Procedural Writer
Responsibilities
  • *Process Improvement with Rational Clear Quest *Design and implementation of Disaster Recovery *Manual Testing
Achievements
  • Rapid design and Implementation of process improvement workflow system
Private - Test Analyst
IT Services, Software & Hardware - IT & Communications
ACT, Australia
Specialties
Business Analyst
Testing & QA
Hardware Technician
Responsibilities
  • *Manual testing of Artificial Intelligence software *Test environment configuration and maintenance
Achievements
  • Working with artificial intelligence decision making software
Private - Test Analyst/Test Lead
Transportation, Warehousing & Logistics - IT & Communications
Australia
Specialties
Testing & QA
Responsibilities
  • *Direct report for 4 x testers *Front & Back End Smart Card testing *Onsite Stakeholder User Acceptance Testing in USA
Achievements
  • More job details available
Private - Senior Test Analyst
Professional Services & Others - IT & Communications
Australia
Specialties
Testing & QA
Responsibilities
  • *Manual & Automated testing of court recording software *Management of test environment *Implementation of Rational SQA Suite *Process Improvement
Achievements
  • More job details available
Private - Senior Test Analyst
Banking & Financial Services - IT & Communications
Australia
Specialties
Testing & QA
Responsibilities
  • *Manual and Automated testing of share trading platform *Creation and Management of standardised test environment *Process Improvement
Achievements
  • More job details available
Private - Senior Test Analyst / Team Lead
Banking & Financial Services - IT & Communications
Australia
Specialties
Testing & QA
Responsibilities
  • *Y2K compliance testing of CABS2000 Billing system *Direct report for 5x testers *Extensive automated testing with Rational SQA Suite
Achievements
  • More job details available

Education and Qualifications

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Year Qualifications Level Institution
2008 Learning and Communication Behaviour Other Swinburne University No
2005 Project Management Certificate Stott's Correspondence College Yes
2005 Foundation Certificate in Software Testing Certificate Information Systems Examinations Board (ISEB) Yes
1997 Analyst/Programmer Diploma TAFE North Sydney TAFE Yes

Achievements and Awards

 * Implementation of Web Service Test tool SOAP UI NG Pro and SOAtest  * Conception and implementation of intranet based progress reporting/test case creation tool  * Conception and deployment of staff training programs in web services testing and HP Quality Centre  * Praised by high profile financial industry company for identifying a costly critical workflow issue  * Successful identification of hard to identify bulk load tool crash in production  * Created and run staff training program in QA test standards  * International liaison and test cycle scheduler with New Zealand Stock exchange  * Configuration of test disaster recovery implementation in response to the lack of an automated backup strategy

IT Skills

Software Skills

  • Rational SQA Suite (Advanced)
  • Rational Clear Quest (Intermediate)
  • Rational Clear Case (Intermediate)
  • Requisite Pro (Intermediate)
  • Selenium IDE (Basic)
  • Jira (Basic)
  • Confluence (Basic)
  • Unix (Basic)
  • HP Quick Test Pro (Basic)
  • Linux (Basic)
  • SOAUP Pro (Intermediate)
  • SOAtest (Intermediate)
  • Windows (Intermediate)
  • IOS (Intermediate)
  • Rational Robot (Intermediate)
  • HP Quality Center (Advanced)

System Skills

  • AS/400 (Basic)
  • Lamp Stack (Basic)
  • SQL (Intermediate)
  • TCP/IP Stack (Intermediate)
  • .Net Framework (Intermediate)

Coding Skills

  • HTML (Intermediate)
  • C (Basic)
  • JSON (Intermediate)
  • Cobol (Intermediate)
  • XML (Advanced)