Group Customer Service Coordinator
VIC - Melbourne Metro
Specialties
Customer Service
Team Leader
Assistant Manager
Retail Sales Assistant

Industry professional with expertise in customer service, omni-channel fulfillment and creative copy writing.

Summary

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Career

Country Road Group - Customer Service Coordinator
Call Centre and Customer Service - Media, Publishers, Art & Fashion
VIC, Australia
Specialties
Customer Service
Team Leader
Online Operations
Responsibilities
  • Digital/Social Customer Service Management
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General Pants Co - Senior Customer Support Officer
Call Centre and Customer Service - Media, Publishers, Art & Fashion
VIC, Australia
Specialties
Customer Service
Online Operations
Responsibilities
  • Manage all inbound and outbound customer service
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Friend Of Mine - Styling assistant
Retail & Wholesale - Media, Publishers, Art & Fashion
VIC, Australia
Specialties
Intern
Responsibilities
  • Support to online, marketing and retail channels
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Wittner - Assistant Manager
Retail & Wholesale - Media, Publishers, Art & Fashion
VIC, Australia
Specialties
Assistant Manager
Retail Sales Assistant
Responsibilities
  • 2IC and retail sales assistant
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Education and Qualifications

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Year Qualifications Level Institution
2013 Certificate - Warehousing Operations Certificate Unknown No
2013 Certificate - Retail Certificate Unknown No
2010 RSA Certificate Certificate Unknown No
2009 VCE Senior Secondary Education (Yr12) Box Hill Senior Secondary College No
2007 Italian Other Lyceum Language School No

Achievements and Awards

Recognition for outstanding service by senior management and peers.

IT Skills

Software Skills

  • Word (Intermediate)
  • Excel (Intermediate)
  • Outlook (Intermediate)

System Skills

  • SalesForce (Intermediate)