- My position involves receiving warm inbound calls from clients looking to reduce their monthly telecommunication spend. The service offered is to tailor the right solution based on their needs, while providing ongoing benefits.
- Durring my time at Contact Centres Australia I have exceeded my targets and remain the highest ranked Sales Executive.
When providing a service over the phone I listen to the clients needs carefully. This is done by building rep-or and understanding what they currently are unhappy about, their future goals and how I can provide a solution. In many circumstances each client is from a different socio economic background so I need to adjust my conversation to fit in with their mindset. This is done through my experience in phone based sales, building a level of trust and professionalism where the client feels comfortable and secure in my approach and advice. Selling communication services is based on a contract from 2-5 years. Considerable monies can be paid over that period. Many clients require detailed written presentations that require consideration and approval from Directors and Trustee's, where other clients are happy to proceed on the first phone call. Success comes from being consistent, listening to the clients, offering a solution with a long term benefit to their business.More
- Telecommunications industry as an Outbound Consultant together with role as Staff Training and Floor Manager
- During my employment at TSA I was 2011 Consultant of the Year and the remaining time was in the top 5% of sales.
Achievements and Awards
Have worked in tele-marketing for over two years. During that period I was in the top 5% and number 1 in 2011 for sales results. Other duties included Floor Manager and Staff Training. What I offer is an experienced professional that can add value and benefits to your business.