Operations Coordination
QLD - Brisbane, Moreton & Gold Coast
Specialties
Management
Supervisor
Administrator

Manager with a lot of difference

Summary

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Career

Brisbane City Council - Operations Coordination
Government, Defence, Public Services - Government and Defence
QLD, Australia
Specialties
Management
Supervisor
Administrator
Responsibilities
  • Leadership to a team of Multi Skilled/Multi Disciplined Team
  • Management and operations of the Erosion Sediment Control Team involving:
  • Job coordination and assignments ;
  • Consultation and review
  • Task assessment
  • Roster development
  • Roster and shift scheduling
  • Correspondence review ;
  • Reporting and data development and analysis
  • Assisting and supporting team to ensure set outcomes. ;
  • Development of Management Plans and coordinated action plans.
  • Recognising need and training of job specific development for team
  • Addressing difficult and complex issues, employing these issues as training tools
  • Sharing insight and understanding to operationally complex issues
  • Negotiating outcomes that benefit both the city and the customer
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City Wide Services - Supervisor
Australia
Specialties
Supervisor
Responsibilities
  • Leadership, direction and coordination to the team of correspondence and review officers.
  • Management and coordination of activities of the team addressing timeframes
  • Assess appeals of infringement notices and decisions ;
  • Forensic investigation of appeals ;
  • Development and revision of processes to promote and enhance the appeals and review process. ;
  • Correspondence development and review
Response Group - Shift Supervisor
Australia
Specialties
Supervisor
Responsibilities
  • Leadership, direction and coordination of team responsible for providing rapid response and assessment capabilities.
  • Management and co-ordination of field based team responsible for provision of rapid response in disaster situation and urgent requests
  • Assessment of operational requirements and functions with the view to prioritising response capabilities
  • Promote and deliver high standards of customer service ;
  • Work collaboratively with internal stakeholders and other organisational groups.
  • Provide training and coaching for Rapid Response Group staff
  • Undertake performance appraisals for staff in the Rapid Response Group
  • Identify trends within the region regarding enforcement activities and provide tactical/operational analysis.
- - Supervisor Community and Environment Regulation
Australia
Specialties
Supervisor
Responsibilities
  • Provide leadership to a team of Multi Skilled/Multi Disciplined staff and administration support officers
  • Management and operations of the Environmental Management Team
- - Team Leader
Australia
Specialties
Team Leader
Responsibilities
  • Management and leadership of a team of Multi Skilled/Multi Disciplined Officers
  • Manage operations of a dynamic, developing and demanding region of Brisbane servicing 51 Suburbs with a population base of 310000
  • Provided coaching and mentoring support for a newly-appointed staff to the region. ;
  • Built open policy of trust within the team ;
  • Delivered a framework for established officers to become self-empowered. ;
  • Provided project support {Barking dog process and animal management injury focus group}
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Brisbane City Council - Operations Supervisor
Government, Defence, Public Services - Government and Defence
Australia
Specialties
Supervisor
Team Leader
Coordinator
Environmental Management
Department of Defence - Military Working Dog Specialist
Government, Defence, Public Services - Government and Defence
QLD, Australia
Specialties
Officer
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Education and Qualifications

Year Qualifications Level Institution
2015 Bachelor of Business - Management Undergraduate Degree Queensland University of Technology Yes
2011 Certificate - Government Investigations Certificate RTO No
2008 Diploma - Business Diploma Metropolitan South Institute of TAFE No

IT Skills

Software Skills

  • Word (Advanced)
  • Excel (Advanced)
  • Power Point (Advanced)