Business Manager or Change Manager/Specialist
WA - Perth Inner
Specialties
Project management
Communications
Financial Analysis
Management Consultant
Business Development
Business Analyst
Business Improvement Specialist
Project Manager

Passionate about business process improvements or change management and having fun in collaborative teams to achieve bespoke outcomes.

Summary

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Career

tcharlie3 communications - Director of Project Services
Australia
Specialties
Project management
Communications
Financial Analysis
Management Consultant
Business Development
First Governance Solutions - Senior Management Consultant
Professional Services & Others - Consulting & Strategy
Thailand
Specialties
Business Analyst
Business Improvement Specialist
Project Manager
Responsibilities
  • Developed Change Management Training & Strategies for various clients' needs from listed petroleum company (PTT) to semi-governmental IT agencies.
  • MOS design, forecasting, planning and ERP implementation for a midsize IT services firm (Creatus Corporation: 28 staff from operations to senior managers).
  • Did Operational Management Stand in roles for Small to Medium IT Enterprises
  • Designed and Implemented Governance, Compliance Training and Quality Assurance Auditing of various products/services of listed and *** SME's.
Achievements
  • Created and managed the implementation of a successful change management monitoring system with ERP to managed contracts and vendors of a semi-government IT agency in Bangkok.
  • 48% increase in measurable efficiency gains in standard operating procedure (SOP) using PM Tools for an IT consulting client.
  • 37% reduction in risk mitigation and 62% improvement in overall internal customer satisfaction rating for another client.
  • 28% cost reduction within original budget and 9% decrease in time completion of complex quality assurance audit of products and services.
  • 23% cost reduction in billed hours of measurable Interim Management Services for an IT hardware/software vendor client

Education and Qualifications

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Year Qualifications Level Institution
- Certificate of Micro-Computing Other Lismore Technical & Further Education (TAFE) College No
- Bachelor of Business - Finance & Banking Other Southern Cross University No

IT Skills

Software Skills

  • Word (Advanced)
  • Excel (Advanced)
  • Power Point (Advanced)
  • Access (Intermediate)
  • Photoshop Pro (Intermediate)

System Skills

  • SAP (Intermediate)
  • Primavera (Basic)

Coding Skills

  • Sharepoint (Basic)
  • HTML (Basic)