IT Support Analyst
WA - Perth Outer
Specialties
Business Analyst
IT Support
Project management
Field Technician
Customer Service
Technical Writer / Documentor
Systems Analyst
Support - Operating Systems
Help Desk / Support
Software - Architect
Support - Applications
Systems Administrator
Consultant
ICT Customer Support Officer
Team Leader
Analyst Programmer

IT Engineer and System Specialist with Technical BA and Technical Architect experience in Health.

Summary

More

Career

WA Health Department - Technical Business
Health Care, Fitness & Social Assistance - IT & Communications
WA, Australia
Specialties
Business Analyst
IT Support
Project management
Responsibilities
  • Managing members of the BYOA Team
  • Technical Lead for BYOA Team
Achievements
  • Dashboard development for Project KPI tracking
More
Curtin University of Technology - ICT Specialist
Education & Training - IT & Communications
WA, Australia
Specialties
IT Support
Field Technician
Customer Service
Responsibilities
  • Level 2/3 Support of 4000+ user
More
Wesfarmers Insurance - IT Support Analyst
Professional Services & Others - IT & Communications
WA, Australia
Specialties
Technical Writer / Documentor
Systems Analyst
Support - Operating Systems
Responsibilities
  • BAU 3 Level Support
Achievements
  • Implemenation of Google Chrome for Enterprises
More
CKJV - IT Support Technician
Oil & Gas Refining, Chemical - IT & Communications
WA, Australia
Specialties
Help Desk / Support
Software - Architect
Support - Applications
Responsibilities
  • Desktop Support Application Support Application Analsyst
Achievements
  • Adminisration on Lotus Notes Client
More
Worley Parsons - Desk Side Support Engineers
Construction & Infrastructure - IT & Communications
WA, Australia
Specialties
IT Support
Systems Administrator
Customer Service
Business Analyst
Responsibilities
  • Level 1,2,3, IT support for a $2.5 Billion Iron Ore Project.
Achievements
  • Moving the Perth Bases Home office from one building to another with only 1 days down time in total.
  • Implementing a solution for the backup of Project related Email for auditing.
More
St John Ambulance - Desktop Team Leader, Consultant
Health Care, Fitness & Social Assistance - IT & Communications
WA, Australia
Specialties
Consultant
ICT Customer Support Officer
Business Analyst
Team Leader
Responsibilities
  • 1,2 level support, Project Consultant to roll out iPad with and Electronic App to replace the paper Case sheet.
Achievements
  • Help interview and employ 3 Help Desk Staff. Facilitate the implementation on the EPCR project.
More
Forsythes IT and Training - System Engineer
IT Services, Software & Hardware - IT & Communications
NSW, Australia
Specialties
Systems Administrator
Responsibilities
  • Supporting the many SME clients.
Achievements
  • Setup of firewalls Monthly Reports fo clients Group Policy
More
Peak Gold Mines (New Gold) - IT Officer
Mining & Resources - IT & Communications
NSW, Australia
Specialties
Help Desk / Support
Analyst Programmer
Systems Administrator
Responsibilities
  • System Administration of Servers, Desktops and Network. Supporting and Creation of JAVA applications
Achievements
  • Creation of W7 Image Creation of Daily Production Report
More
Datacom - Desktop Support Engineer
IT Services, Software & Hardware - IT & Communications
NT, Australia
Specialties
Help Desk / Support
Support - Applications
Support - Operating Systems
Responsibilities
  • Desktop Support of users from the Department of Environment Water Heritage and the Arts at the Uluru - Kata Tjuta
Achievements
  • Identified the need for a specific UPS that could handle generated power. Assets Auditing
More
Unisys Australia - IT Field Support Officer
Mining & Resources - IT & Communications
QLD, Australia
Specialties
Help Desk / Support
Support - Operating Systems
Systems Administrator
IT Support
Field Technician
Responsibilities
  • 1/2/3 Support of 600 users on a remote mine site
Achievements
  • Migration from WMC to BHPB network. Many small to medium projects. Script Creation
More

Education and Qualifications

More
Year Qualifications Level Institution
2002 Bachelor of Information Technology, IT Professional Strad Bachelor Degree James Cook University No
- Fire Warden No
- White card (QLD, TAS & WA) No
- Manual Handling No

Achievements and Awards

Open Cables Registration Dell Server Expert Level 5.1 Unisys Employee of the Month

IT Skills

Software Skills

  • Word (Advanced)
  • Excel (Advanced)
  • Power Point (Advanced)
  • Access (Intermediate)
  • Visio (Intermediate)
  • Acrobat Pro (Basic)

System Skills

  • SAP (Basic)

Coding Skills

  • Java (Intermediate)
  • VBA (Intermediate)
  • Sharepoint (Intermediate)
  • HTML (Intermediate)
  • SQL (Basic)