First Aid Trainer Assessor/ Administration Co-ordinator
QLD - Brisbane, Moreton & Gold Coast
Specialties
Customer Service
Trainer
Trainer & Assessor
Fitness Instructor / Trainer
Swimming Instructor

Companies employ me above others because of my Creativity in delivering programs to educate the public and those with learning difficulties

Summary

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Career

TAFE QLD - Content writer and Assessment developer
Australia
Specialties
Customer Service
Trainer
Trainer & Assessor
Globe Health Club - Administration Co-ordinator
Education & Training - Teachers, Trainers, Uni & Research
QLD, Australia
Specialties
Fitness Instructor / Trainer
Trainer & Assessor
Swimming Instructor
Responsibilities
  • Co-ordinate tasks, liase with trainers and the operations manager, order stock, manage in and out going mail, emailing, merchandising, managing membership accounts, complaints, data entree, and much more.
Achievements
  • Successful, clientele growth over time. Decreased the number of membership dishonours. Designing user friendly word documents. Appraisals. Sales growth track record. Customer service awards of excellence.
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Myer Pacific Fair - Visual Merchandiser/ First Aid Officer on Call/ customer service assistant
Retail & Wholesale - Sales, Marketing, PR & Advertising
QLD, Australia
Specialties
Merchandise Planning Assistant
Men's Wear Retail Sales
Customer Service
Responsibilities
  • Customer service, Visual Merchandising, Ticketing, meeting sales targets. House keeping, Training new staff casuals. Meeting sales targets and exceeding challenges.
Achievements
  • Many awards and certificates for outstanding customer service.

Education and Qualifications

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Year Qualifications Level Institution
2014 Apply Advanced First Aid Certificate II QLD Ambulance Service/International Academy of Emergency Dispatch Yes
2012 Training/Assessor Certificate IV St Johns Ambulance Yes
2009 Swim Teacher of Water Safety Certificate Austswim No
- Fire Warden No
- Emergency Response No
- Senior First Aid or Workplace Level 2 No
- Emergency First Aid or Workplace Level 1 No
- Certificate IV in Training and Assessment No

Achievements and Awards

At Work Smart Global training and Assessing 10 students with learning difficulties who have never worked in Retail was the most rewarding experience, Getting them actively involved and creating fun work shops, all were placed in casual work and achieved their certification. 100% success rate. Teaching Applied First Aid to Child Care Students where English was their second Language proved to be a fun and successful experience. 100% pass rate

IT Skills

Software Skills

  • Power Point (Advanced)
  • Access (Intermediate)
  • Photoshop Pro (Intermediate)