Business Analyst
VIC - Melbourne Metro
Specialties
Business Analyst
Network Engineer
Systems Analyst

Multi skilled IT professional and business analyst who has proven ability to drive business changes at minimal cost.

Summary

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Career

Private - Business Analyst
Government, Defence, Public Services - IT & Communications
Australia
Specialties
Business Analyst
Network Engineer
voip
telephony systems
Responsibilities
  • Configuration modelling Systems Administration IP Telephony Change & Incident Management Database Administration
Achievements
  • More job details available
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DHS - IT Availability Analyst
Government, Defence, Public Services - IT & Communications
Australia
Specialties
Systems Analyst
Responsibilities
  • IT Change management IT Incident management Vendor management Quality Control Document management
Achievements
  • Re-wrote contract processes saving the agency 50% in processing time
DHS - Desktop SOE Engineer
Government, Defence, Public Services - IT & Communications
Australia
Specialties
Hardware Engineer
Responsibilities
  • SOE development, maintenance and design Database management and control
Achievements
  • Developed SOE to national network of 900 PCs enhancing service delivery and customer satisfaction

Education and Qualifications

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Year Qualifications Level Institution
2012 Tackling Wicked Problems Other DHS No
2008 Network Engineering Bachelor Degree RMIT No
- Fire Warden No
- Emergency Response No
- Senior First Aid or Workplace Level 2 No

Achievements Summary

Reduced procedural load by 50% whilst increasing information quality for a contract management role. I have also been entrusted to engage major stakeholders at a senior level and negotiate key business outcomes.

IT Skills

Software Skills

  • Word (Advanced)
  • Excel (Advanced)
  • Power Point (Advanced)
  • Access (Advanced)
  • Visio (Basic)
  • Creative Suite (Intermediate)
  • Acrobat Pro (Intermediate)
  • Photoshop Pro (Basic)
  • Cisco networking devices (Intermediate)
  • Wireless networks (Advanced)
  • Network administration (Intermediate)

Coding Skills

  • C# (Basic)
  • Java (Basic)
  • VBA (Intermediate)
  • HTML (Intermediate)